HIC Australia FAQ

Frequently Asked Questions About HIC Australia

When will my order be dispatched?

Orders are dispatched within 1-2 days from the invoice date, depending on whether the order reaches the cut-off time.

Which couriers do you use for shipping?

We use various couriers to ensure your order is delivered promptly and safely.

How long will delivery take?

Delivery times vary by state and generally take between 2-5 business days, Monday to Friday.

Will I receive a tracking number?

Yes, tracking numbers are provided via email once your order has been dispatched.

What should I do if my product has not been delivered?

If your product has not been delivered, please check the tracking number provided in your email for updates on your shipment.

Can I change my delivery address after placing an order?

If your order has not been dispatched, we can change the delivery address. Please contact our customer service team as soon as possible to make any changes.

How can I contact customer service for other inquiries?

For any other inquiries, please contact our customer service team via email or phone. We are here to help!

Welcome to HIC Australia! We're here to assist you with all your inquiries about our high-quality weather shields, bonnet protectors, and roof spoilers. Whether you have a question about our products, need support, or want to provide feedback, we're just a message away.

What if I need to return a product?

Please see Returns Policy